Returns/exchanges must be done within 7 days of item being delivered.
The item must be in a re-sellable condition
The item is in its original packaging, with labels attached.
A customer will be issued a credit voucher should he/she not find anything he/she likes at the time of returning the goods.
The customer will be liable for any costs incurred as part of transactions should a cash refund be applicable. These costs include bank fees and Payfast fees.
Parcels can only be returned via Store-to-door courier via Pick N Pay Aramex.
Once an item has been returned, it will be inspected before the return is processed and the store credit initiated.
Returns must be made to the following address: 2146 Mofutsanyane street , Orlando East , Soweto , 1804 – and send us a tracking waybill.